All accounts and orders go through an approval process to ensure they meet regulatory requirements. If you have received a message that your account is under review you can still place an order and we will process your order and your account at the same time. If we need any further information from you, we will contact you.
If we request additional information from you regarding your account or your order and you do not respond, your order may be cancelled. Please ensure that you have access to the email address and phone number you provided.
Please note that if your account is incomplete and has not been signed and submitted, you will not be able to place an order. Read more.