Neighborly knows you care how information you share with us is used. We value your trust that we will do so sensibly and carefully.
Information Collected and Used by Neighborly
As you browse our website, information may be collected and stored related to your visit. For example, client IP address and browser type. We use this information to help Neighborly better serve the visitors of our website, and improve the website itself, Neighborly may monitor and store statistics such as how many people visit our website, which pages people visit on our website, and which browsers they use to do so.
Neighborly will also collect information about your transaction with us. This includes information such as securities bought and sold, money balances, and payment history.
Neighborly recognizes the need of visitors to our website for reasonable control of their personally identifiable information. The term “personally identifiable information” as used herein refers to any information associated with a visitor’s name or identity. Neighborly uses this information to better understand the general needs of visitors and to provide visitors with better service. To help Neighborly improve the experience of visitors, Neighborly might also track how visitors, in general, use the website.
If you are asked to provide personal information to subscribe to a service offered on our website, or to receive information, we may use such personally identifiable information as we would use the same information obtained in a traditional non-electronic manner. Employees of Neighborly who receive and process such requests are responsible for safeguarding individual customer communications and information.
Links to External Websites
Protecting the Confidentiality and Security of Information
We restrict access to nonpublic personal information about you to our employees who need to know such information in order to serve you. We maintain generally accepted industry standards for physical, electronic, and procedural safeguards to protect the nonpublic personal information we have collected about you. We follow generally accepted industry standards to protect your personal information both during transmission and in storage. Neighborly works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information transmitted between your browser and our servers. We use strong AES 256-bit encryption to protect the information at-rest. It is important for you to protect against unauthorized access to your account password and to your computer.
Disclosing and Sharing Information
Neighborly obtains and uses personally identifiable information for business purposes only. Neighborly does not sell or disclose personally identifiable information obtained online to anyone outside of Neighborly unless: (a) you specifically authorize it; (b) disclosure is required or permitted by law and/or required by a regulator, court order, warrant or subpoena; requested by government officials with reasonable grounds to believe that the information is a communication of a computer trespasser; or (c) disclosure is deemed necessary by Neighborly, in its sole discretion, to protect the safety, rights or property of Neighborly or any other person or entity.
Neighborly may disclose personal information only to those of its employees and third-party organizations that (1) need to know such information in order to process it on Neighborly’s behalf or to provide services as described above, and (2) have agreed not to disclose it to any other parties without Neighborly’s consent. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using this site and/or completing a survey, you consent to the transfer of information to such individuals and organizations in order to accomplish these purposes.
We do not disclose nonpublic personal information about our customers to third parties, other than those acting on our behalf except as needed in the normal course of business or as required by law or regulatory authorities. In rare cases, we may be compelled by law or regulatory authorities to disclose information to third parties without your authorization.
However, in the course of business, we may hire third party individuals and organizations to help us make our services better. These third parties include but our not limited to our web host provider, SaaS providers such as email hosting services, payment processors, or outside contractors we hire to perform marketing, operations, maintenance, or assist us in providing internet and other services. We may also hire third parties to operate, maintain, repair, or otherwise improve or preserve our website or its underlying files or systems.
Data Residency and International Data Transfers
All information collected by Neighborly is primarily processed and stored in the United States. In some cases, our employees, contractors and affiliated organizations may be located outside of your home country. By using this site, our services or completing a survey, you consent to the transfer of information to such individuals and organizations in order to accomplish the purposes cited in this policy.
What Choices Do I Have?
Cookies and Other Tracking Technologies?
When you visit our website, or send e-mails to Neighborly, you are communicating with us electronically. By this action, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
If you use our website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. In addition, you agree to accept responsibility for all activities that occur under your account or password. Neighborly reserves the right to refuse services, to terminate accounts, or to remove or edit content at its sole discretion.
Conditions of Use, Notices and Revisions
If you choose to visit our website your visit, and any dispute over privacy, is subject to this Privacy Notice and our Terms & Conditions, including limitations on damages, arbitration of disputes, and application of the law of the State of Delaware without giving effect to any principles of conflicts of law.
Changes To This Policy
Our business changes constantly, and our Privacy Notice and the Terms of Service will also change. You should check our website frequently to see any recent changes. Unless stated otherwise, our current Privacy Notice and Terms of Service apply to all information that we have about you and your account.
The privacy and protection of children is of great importance to us. We will not knowingly collect, use, or disclose personal information from children under the age of 18 without obtaining consent from a parent or legal guardian, except as otherwise permitted by law.
Please feel free to contact us if you have any questions about this policy or our privacy practices. You may contact us at firstname.lastname@example.org.
Data Protection Officer
Please feel free to contact our Data Protection Officer (DPO) at email@example.com.
When was this policy last updated?